Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies when you visit our gaming platform. By continuing to use our services, you acknowledge that you understand how we use cookies in accordance with this policy and applicable UK data protection laws, including the UK GDPR and Privacy and Electronic Communications Regulations.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our gaming platform. These files contain information that is transferred to your device's hard drive and help us provide you with a better gaming experience. Cookies enable us to recognise your device, remember your preferences, and improve the functionality of our casino services.
Similar technologies include web beacons, pixel tags, and local storage objects that serve comparable functions to cookies. These technologies help us understand how you interact with our gaming content, track your gaming sessions, and provide personalised promotional offers based on your gaming preferences.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
| Essential Cookies | Required for basic website functionality, account access, and secure gaming sessions | Session or up to 1 year |
| Functional Cookies | Remember your gaming preferences, language settings, and personalisation options | Up to 2 years |
| Analytics Cookies | Help us understand player behaviour, game performance, and website usage statistics | Up to 26 months |
| Marketing Cookies | Track your interests to provide relevant gaming promotions and targeted advertisements | Up to 13 months |
3. How We Use Cookies
We utilise cookies for various purposes essential to operating our gaming platform effectively. These purposes include maintaining the security of your gaming account, processing your deposits and withdrawals, and ensuring compliance with UK gambling regulations and anti-money laundering requirements.
- Authentication and account security management
- Game state preservation and session continuity
- Fraud prevention and responsible gambling monitoring
- Payment processing and transaction security
- Customer support and live chat functionality
- Marketing campaign effectiveness measurement
- Website performance optimisation and error tracking
4. Third-Party Cookies
Our gaming platform incorporates services from trusted third-party providers who may place their own cookies on your device. These partners include payment processors, game developers, customer support systems, and analytics providers who help us deliver comprehensive gaming services.
Third-party cookies may be used by payment providers to process your transactions securely, by game studios to deliver interactive gaming content, and by analytics companies to help us understand player engagement patterns. We carefully select our partners to ensure they meet UK data protection standards and gambling industry requirements.
5. Managing Your Cookie Preferences
You have the right to control how cookies are used on your device when accessing our gaming platform. You can manage your cookie preferences through our cookie consent banner, which appears when you first visit our website, or through your browser settings.
- Accept all cookies for the full gaming experience
- Reject non-essential cookies while maintaining basic functionality
- Customise your preferences by cookie category
- Modify your choices at any time through our preference centre
- Clear existing cookies through your browser settings
Please note that disabling certain cookies may affect your gaming experience, including the ability to access your account, save game progress, or receive personalised promotional offers tailored to your gaming interests.
6. Browser Cookie Controls
Most modern browsers allow you to control cookie settings directly through their privacy and security options. Here are instructions for managing cookies in popular browsers used by our UK players:
- Chrome: Settings > Privacy and Security > Cookies and Other Site Data
- Firefox: Settings > Privacy and Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and Site Permissions > Cookies and Site Data
- Opera: Settings > Advanced > Privacy and Security > Site Settings
Each browser provides different levels of cookie control, including options to block all cookies, allow only first-party cookies, or create exceptions for specific gaming websites you trust.
7. Updates and Contact Information
We may update this Cookie Policy periodically to reflect changes in our services, technology, or applicable UK regulations governing online gambling and data protection. When significant changes occur, we will notify you through our website or via email to your registered account.
The effective date of any updates will be clearly indicated at the top of this policy. We encourage you to review this Cookie Policy regularly to stay informed about how we use cookies to enhance your gaming experience while protecting your privacy.
If you have questions about our cookie practices, wish to exercise your data protection rights under UK GDPR, or need assistance with cookie settings, please contact our customer support team through the contact methods available on our website.